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Self-invoicing portal

4 min readUpdated Jul 6, 2026

The self-invoicing portal lets your customers get their CFDI 4.0 invoice themselves, with their ticket folio and tax data: without you generating it by hand.

What it is and who it's for

It's a public page for the end customer who received a ticket and needs their invoice. It saves your team work: the customer does it themselves and gets their CFDI instantly.

How the customer invoices

Open the portal

From the address you share (for example on the ticket).

Enter ticket folio and date

The system locates the matching sale.

Confirm tax data

RFC, regime, CFDI use and ZIP code.

Stamp and download

They get their CFDI 4.0 as PDF and XML.

Portal rules

There are limits by tax design: usually the invoice must be generated within the same month of the sale, and one ticket makes a single invoice. If it was already invoiced or the deadline passed, the portal says so.

The admin enables it

The portal uses your company's tax setup (PAC, CSD). It's managed from Settings and Billing.

Common issues

  • Ticket not found: check the folio and date are exact and the sale is synced.
  • Out of period: the allowed window to invoice that ticket has passed; contact the company.
  • Already invoiced: a ticket is invoiced only once; request the CFDI already issued.

On stamping, see CFDI is stamped on web.